Get to Know the Team at Carolina Eye Prosthetics

Anna’s attention to detail is unmatched. She’s the kind who notices things most people never would, and still thinks about them long after the patient leaves smiling. She’s spent years mastering the technical side of ocularistry, but what keeps her going is that moment when someone looks in the mirror and finally feels like themselves again.

No two cases are the same, and that’s exactly why she loves this work. Each one is a chance to solve a new challenge, and to get to know the person behind it. Outside the office, she’s a dedicated wife and mom of two.

What matters most, she says, is making sure every patient is cared for.

“Patients have often been through a lot by the time they get here. I want them to feel safe saying exactly what they need.”

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Expertise & Background

– NEBO-certified ocularist with 20+ years’ experience in custom ocular prosthetics and long-term prosthetic eye care
– Recognized educator and active professional: Member of the American Society of Ocularists and an advocate for best practices in high-quality ocularistry; Lecturer for Duke University Eye Center’s ophthalmic technician program, speaker at multiple ophthalmic events across the state, and frequent reviewer for the Journal of Ophthalmic Plastic and Reconstructive Surgery
– Second-generation specialist known for exceptional precision and highly natural-looking results
– Patient-centered approach rooted in empathy, clear communication, and partnership throughout care
– Trusted surgical collaborator with oculoplastic surgeons for treatment planning and consistently excellent outcomes
– Pediatric expertise adapting care to each child’s needs, comfort level, and personality

Clare’s the one making sure everything runs smoothly, often before anyone else even realizes what’s needed. She joined CEP in 2012 and has worn just about every hat since. At present, her role is part logistics, part people, and part instinct. She has a keen sense when it comes to solving problems before they even start.

Clare’s a natural at keeping morale high, making sure no detail falls through the cracks, and holding the team to the same standard she holds herself to: if it needs doing, do it well, and do it on time.

Outside of work, Clare’s usually with her husband, two sons, or their adorable dachshunds.

“I ask myself every day… did I do what I said I would do? That’s how I keep things clear for the team and consistent for our patients.”

For many bilingual patients, Erika is often the first voice they hear. She joined Carolina Eye in 2016, bringing with her over a decade of experience in medical office administration and a steady presence that puts people at ease.

As a bilingual team member, she plays a key role in helping Spanish-speaking patients feel informed and understood, translating not just words, but the experience itself. Whether she’s scheduling a first visit or helping someone navigate communications, Erika makes sure people aren’t overlooked.

Beyond work, she enjoys time with her husband, two boys, and their dog, Romeo.

“To me, clear communication makes all the difference, especially when someone’s nervous or just trying to understand what comes next.”

Michelle’s work happens behind the scenes, but the impact is front and center. As a lab technician since 2015, she’s responsible for shaping, molding, polishing, and refining the prosthetics. It’s an exacting process that takes time and focus.

Her connection to prosthetics is also personal. Michelle has two beautiful children, Isabella and Weston. Michelle’s daughter, Bella, was born with spina bifida and relies on orthotic support for balance and mobility. That experience has shaped the way Michelle approaches her work: with empathy, patience, and deep respect for what the right fit can offer.

She’s also a licensed esthetician and offers guidance to patients using magnetic eyelashes, helping them feel more confident in subtle and visible ways.

“This work is part of someone’s transformation. I’m grateful every time I get to be a part of that.”

Brooke brings precision and consistency to every step of the prosthetic-making process. As a lab technician, she works closely with Michelle to shape and finish each custom eye, often over multiple sessions and patient breaks throughout the day. It’s detailed, time-intensive work, and Brooke approaches it with the kind of focus that holds steady through every stage.

Though she’s behind the scenes, her work is evident in what leaves the lab. It’s a technical process, but the goal is deeply human: to restore something that a patient may think they’d lost.

She’s known for her calm presence, steady pace, and ability to keep things moving, even when the process takes time.

“Patients may not see every step, but they experience the level of care in the final result. That’s what makes my work very fulfilling.”