What to Expect at Your Artificial Eye or Scleral Shell Appointment

Whether this will be your first appointment with an ocularist or you have seen many of them over the years, we think you will be surprised by how patient-centric our service is at Carolina Eye Prosthetics. You and your needs are the priorities for our team. In the information below we have tried to give you a clearer sense of what you can expect during an appointment with us for a scleral shell or custom prosthetic eye. Read this overview and then get in touch with us if you have questions or want to schedule your appointment today.

A Typical Custom Prosthetic Eye or Scleral Shell Appointment at CEP


We take hospitality seriously at Carolina Eye Prosthetics! When you first arrive for your appointment you can expect us to be there to greet you and help you feel comfortable as we take care of updating your patient information.


Before one of our board-certified ocularists begins the fitting process they will take some time to check in with you. How are you feeling? Do you have any questions we can answer? Once you are ready, the ocularist will spend the next 1 – 2 hours hand-sculpting a completely customized wax model for your beautiful new scleral shell or prosthetic eye. This is not a painful process! In fact, most patients feel relaxed and start to enjoy the excitement as their prosthetic starts to take shape.

Take a Break!

After your fitting session, it is a great time for you to take a break for 1.5 – 2 hours while our team gets ready for the next step in the process. Our office is located in Burlington, NC, and has some of the best small town southern charm you could expect to find anywhere! Grab some lunch, relax, or take a quick tour of our downtown. We have the best recommendations on tap for all our clients.


When you get back, this is where things truly start to get fun and exciting for patients. We have already taken the time and expert attention to sculpting and fitting your prosthetic to the exact shape and contours of your eye socket. That is why it will fit and feel so great. Now we take the same amount of attention to detail and hand-paint your prosthetic eye. No one has your exact eye shape or color, but our artists can match your other eye perfectly in a way that will look amazing and help you feel so confident about your appearance!


After we have put the finishing touches on your new custom artificial eye or scleral shell, it needs to cure. This part of the process takes another 1 – 2 hours, so this will be your second and final break of the day. 


Once the prosthetic is cured, it’s yours! The fact that we can provide such a highly customized service for our clients in a single day is just one of the reasons that clients choose Carolina Eye Prosthetics. At this point, we will answer any last questions you have, cover all the things you will need to know about caring for your new eye, and we will get your follow-up appointment scheduled!

Learn More or Schedule an Appointment with Carolina Eye Prosthetics 

If you have not already, we hope you will learn more about all the services that we provide at Carolina Eye Prosthetics. Our ocularists and the team that will be taking care of you love their work, and it shows. Read more about their qualifications, experience, and approach to serving our clients and families. 

If you have a question or you are ready to take the next step in getting a new eye that will look and feel fantastic, click the Contact Us button below. Brittney will reach out with a quick phone call to find the best time for you to have a 20-30 minute no-cost, no-obligation consultation with our team. We can also meet in person, and would love to welcome you to our office. You also have the option to schedule a video appointment online right now! We are excited to hear what’s on your mind, answer your questions, and give you all the information you need, so let us know how we can help.